You Didn’t Come Off an Assembly Line, Your Resume Shouldn’t Look or Sound Like You Did

hamburger assembly


The two hardest parts of writing your resume (or any branding piece) is making it sound like you and describing what you do.

When wanting to convey what you do, the default in describing what you do is to rely on your job description.  After all, it describes your job, right? Eh. Maybe.  One problem with using a job description is that it only tells what you were hired to do, not what you did.

The other problem with using a job description is it does not reflect you.  There may be many, many other people that can use the same job description so there is no differential.

Think about McDonald’s.

McDonald’s is known as being a beast of systems.  There is a system in place for everything they do.  Visit a McDonald’s in Indiana and you will be greeted with the same environment and food as a McDonald’s in Tennessee.

In theory, yes.

But have you ever been to a good McDonald’s and a bad McDonald’s? There are two McDonald’s near me that exist within 10 miles of each other but could not be more worlds apart.

The closest McDonald’s is what I call Bad McDonald’s. It literally would take me less than two minutes to run up there and get a half cut sweet tea (a weakness of mine). Yet I will gladly drive 15 minutes further to go to the good McDonald’s.

Why?  The drink is the same from the same company – what makes good McDonald’s worth the extra drive?

The way they do the things they do.

Bad McDonald’s

Bad McDonald’s is dirty. I have seen in the last 12 months only one employee cleaning and that is the young man who is assigned to the outside of the restaurant.  He’s a worker. There is often trash on the floor throughout the inside and on the drink station.  The crew is on a continual rotation of new people whom I have yet to seen smile. I have never seen them trained, but often barked at for not moving fast enough. It is hard to move fast when you don’t know where you are supposed to go or how to operate the register.

It has a vibe of depression.  Orders are often returned for being wrong, young staff is yelled at, the inside is dirty and the management do not seem to care.  I once walked in and saw the manager eating a Pizza Hut pizza in the dining room. One of the newbies had a question so the manager walked behind the counter, looked at the register, shrugged her shoulders and said, “I donno” and went back out to the dining room – all while carrying a half-eaten slice of pizza in their hand!  I left.

Good McDonald’s

Good McDonald’s is spotless inside and out. There is always a worker floating in the dining area to great every person, pick up trash and check on patrons. When ordering you are greeted with an authentic friendly hello and how are you today. Orders are taken quickly. The entire crew works together, smoothly, never seeming to be unfazed no matter how busy it is. They are a well-oiled machine who seems to really enjoy working together and what they do.

Think about your job.  Other people may do the same job that you do, but which McDonald’s are you?

The differential is going to be how you describe what you do, using words that reflect who you are.

Think about the tasks at your position. How do you approach or complete them in a way that is different – dare I say better – than anyone else? What about how you work with other people? What makes life easier for others in working with you rather than someone else?

When you describe these things, use words that feel right to you.  If you are high energy and bring that to the workforce using your powers for good, use words like revamp, champion, launched – words that resonate with your energy level.

In a world of McDonald’s, find a way to differentiate yourself.  Demonstrating your value in your voice is going to be the determining factor for that employer to want to go the extra miles to make you a part of their winning crew.




A little about me: I do what I love: help professionals break out of a suffocating job existence and into a career, position and place that renews their brilliance.

As the Founder and Principle of Career Polish, Inc., a national career personal branding firm, I am an Executive Brand Strategist, Resume Writer and Career Coach. I work with individual clients, companies, leadership and teams to identify, strengthen and effectively communicate their brand, engagement, commitment and most importantly – their value – by learning and leveraging personal branding as applied to LinkedIn, resumes, networking, communication, relationship management, presence and influence.

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